Contact Support

Choose the fastest way to get help — self-serve, book a support call, or message us.

Note: Current 5D members can book a free support call. Non-members can book a paid support call ($150).

Before you book/message us...

Please provide these items so we can help you best.

  • Account email used to log in

  • Best contact number

  • Screenshot/screen recording

  • Link to the page/feature you’re stuck on

  • If Live Call: Be on a laptop or desktop, ready to screen share

Book a Support Call

Choose the option that best fits your account status to schedule a support call.

Members (Free)

Members on active plans can book a free support call; have screenshots and the email on your account ready. Please.

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Non-Members ($150)

Non-members may book a paid support call ($150) for technical or setup help; payment is collected at booking. ASAP.

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Book Paid Call

To help us solve this quickly, please be ready to share screenshots and the email address on your account.

Talk to Larissa, our Virtual AI Assistant

Larissa can answer common questions and guide you to the right help article or next step.

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Message Us

Prefer typed messages? Choose the channel you already use and we'll get back quickly.

Want ongoing support inside a guided ecosystem?

Members get structured help, documented systems, and community guidance so issues are resolved faster and you stay on track.

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